This page clearly explains what information we collect when you use 0bet, why we collect it, and how we keep it safe. No hidden terms.
0bet.world website and mobile app are operated by 0bet Limited. When you use our platform, certain information is collected from you. This privacy policy explains what that information is, why it is collected, and how it is protected.
0bet believes your privacy is a fundamental right. This policy has been written in plain, accessible language — avoiding legal jargon — so every user can clearly understand what happens to their data. If you have any questions, support@0bet.worldto get in touch.
In summary: Your data is never sold. It is used solely to provide our services and to meet legal obligations. You can request to view or delete your data at any time.
Your name, mobile number, email address, and date of birth are collected when you create an account. These details are mandatory — each one is essential for identity verification and service delivery.
Before your first withdrawal, a photo of your national ID or passport along with a selfie is required to verify your identity. This information is used solely for the KYC process and is never shared with any third party.
When you use 0bet, certain technical information is collected automatically — including your IP address, device type, browser, operating system, and activity logs. This data is collected primarily to maintain security and improve the quality of our service.
| Data Type | Example | Why It's Collected |
|---|---|---|
| Identity-related | Name, date of birth, NID | To verify identity and confirm age eligibility |
| Contact Information | Mobile, Email | To verify your account and provide support |
| Financial Information | BKash/Nagad number | To process deposits and withdrawals |
| Technical data | IP, device, browser | For security and fraud prevention |
| Usage Data | Betting history, login timestamps | For service improvement and personalization |
| Cookie Information | Session, Preferences | To improve the user experience |
0bet uses your data only for specific purposes — nothing is processed beyond what is necessary. The key purposes are outlined below.
Your information is used to manage registration, login, password recovery, and account settings.
To process deposits and withdrawals securely and to maintain a record of your transaction history.
To detect suspicious activity, prevent unauthorized access, and keep your account secure.
Data is retained to comply with anti-money laundering laws and regulatory requirements.
To understand your preferences, show you relevant offers, and improve your overall platform experience.
Marketing communications: If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time from your account settings. Opting out will not affect essential account-related communications.
0bet uses the same data protection technology as the banking industry. Security is not limited to a single layer — protection is applied across multiple layers.
In the event of a data breach: In the event of a security incident, affected members will be notified within 72 hours and immediate protective measures will be taken.
0bet does not hold on to data unnecessarily. Each type of information has a defined retention period.
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | Up to 5 years after account closure | Legal Obligation |
| Transaction History | 7 Years | To comply with financial regulations |
| KYC Documents | 5 years after account closure | Regulatory Compliance |
| Support chat history | 2 Years | To ensure quality of service |
| Login and Activity Logs | 1 Year | For Security Monitoring |
| Marketing Preferences | Deleted within 30 days of consent withdrawal | User consent |
If you request account closure, any data beyond the legally required retention period will be permanently deleted within 30 days.
Cookies are small files stored in your browser. 0bet uses cookies for a number of purposes.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect login functionality and certain features.
You have several rights regarding your information on 0bet. To exercise them, support@0bet.worldto get in touch.
0bet strictly prohibits use by anyone under the age of 18. We do not knowingly collect data from minors. If a minor has accidentally created an account and this comes to our attention or is reported to us, that account will be immediately closed and all associated data permanently deleted.
If a parent or guardian believes their child has registered by mistake, please support@0bet.worldto get in touch.
Age Verification: Age is verified using your date of birth at registration and your national ID during the KYC process — this is the most important step in protecting minors.
This Privacy Policy may be updated from time to time — due to changes in law or improvements to our services. For significant changes, you will be notified in advance via email or in-app notification. You can always check the "Last Updated" date at the top of the page to see when it was last revised.
For any privacy-related questions or concerns:
Our commitment: 0bet will never sell your data, retain it unnecessarily, or use it for new purposes without your consent.
These are your rights regarding your information on 0bet
If you would like to know what data 0bet holds about you, submit a request and you will receive full details within 30 days.
If any of your information is incorrect, you can request a correction — just reach out to Support.
Upon account closure, all data beyond legal obligations is permanently deleted within 30 days.
You can request that certain types of data processing be restricted — such as opting out of marketing messages.
You can request an export of your account data in a machine-readable format.
If you believe your privacy has been violated, contact us directly or file a complaint with the relevant regulatory authority.
Multi-layered protection — from technology to policy
256-bit SSL/TLS encryption — the same technology used by the world's leading banks. No one can intercept and read your data in transit.
0bet's business model does not rely on selling data. Your information is used solely to provide you with our services.
An AI-powered system monitors for unusual activity around the clock and takes immediate protective action whenever anything suspicious is detected.
Within 0bet, only staff members who require access can view specific data. Not everyone has access to everything.
Data is not stored indefinitely. Each category of data has a defined retention period — after which it is permanently deleted.
Third-party experts regularly audit 0bet's systems to identify and address vulnerabilities before they can be exploited.
Many people in Bangladesh are hesitant to share personal information on online platforms — and that caution is completely understandable. Concerns about providing a national ID or mobile number are especially common.
0bet-collects KYC information for one reason only — to verify your identity and ensure no one else can use an account in your name. This information is never shared with advertisers or any third party.
Another common question is — is it safe to provide a bKash or Nagad number? Yes, because 0bet This number is used solely to process your transactions. 0bet has no access to your mobile banking account — every transaction requires your own approval.
The truth is, no system on the internet is entirely risk-free. But 0bet has reduced that risk as much as possible. Encryption, fraud detection, and strict access controls all work together to keep your data secure.
On your end, the best things you can do are: use a strong password (not one you've used on other sites), keep two-factor authentication enabled, and report anything suspicious to support right away.
Please Note: 0bet will never ask for your password, PIN, or OTP via email or SMS. If you receive such a request, contact support immediately — it is likely a phishing attempt.
Answers to common questions about privacy and platform use